My NSSEA - Frequently Asked Questions
What else can I do with My NSSEA Online Services?
What will I need in order to use My NSSEA Online Services?
How do I know if I need to create a company account and/or an individual account for myself?
If you have NEVER been an NSSEA member or customer in the past, what should you do?
What is My NSSEA Username and Password?
What if I forget my login information, can I retrieve this information online?
Can I change my existing login information ?
Who within my company has access to managing our company information?
Timed Log Out?
What else can I do with My NSSEA Online Services?
Logging in with your user name and password allows you access to your individual account information online including the following features:
- Online Membership Directory & Buyers Guide
- Register Online for NSSEA tradeshows
- Make online Membership Directory Updates
- View NSSEA balances online
What will I need in order to use My NSSEA Online Services
You'll need an active NSSEA company account and an individual account for yourself.
How do I know if I need to create a company account and/or an individual account for myself ? Before you create an account, can you say "Yes" to any of these questions? Is your company a current member of NSSEA or has been a member in the past? Have you ever purchased an NSSEA publication and/or report? Have you ever attended an NSSEA meeting or tradeshow in the past?
If you answered YES, you have a valid company account with NSSEA and should proceed to login.
If you have NEVER been an NSSEA member or customer in the past, what should you do? If you have never been an NSSEA customer and/or member in the past, please proceed to create an account in our system.
What is My NSSEA Username and Password?
You will need to authenticate yourself each time you use My NSSEA Online Services by entering in your user name and password (created at the time your company and individual record was established in the association database).
Be immediately recognized with a personalized greeting from the system whenever you login. Each individual listed on your company roster must identify themselves using their assigned User ID (personal ID) and password (the company's account number).
Logging in is essential for the identification and security members/nonmembers will need to navigate through this secured section of NSSEA's website.
What if I forget my login information, can I retrieve this information online?
If you forget your My NSSEA login information, you can retrieve your login information by entering the email address used to set-up your personal account.
NOTE: If you do not know the e-mail address that was used to create your account, or if your email address is missing, changed, or shared in the association's database, please contact NSSEA Member Services at (800) 395-5550, ext. 2507 or email memberservices@nssea.org for assistance.
Can I change my existing login information ? Yes, your personal login information (user name and/or password) can be changed to a word or number combinations that you can easily remember. You must login first with your old login information before changing your login information.
Who within my company has access to managing our company information?
The designated NSSEA key contact person is the primary contact solely responsible for updating the following: company and any employee information, add/remove extra store listing locations, adding new employees, and removing those no longer with the company. In addition, the primary contact can also name a secondary contact to help mange your company information, but only these two designated individuals will have full rights to change company data online.
Timed Log Out?
If you leave your computer unattended, go to another page at nssea.com or go to another Web site without logging out, your NSSEA online session will automatically end after 2 hours of inactivity.
If you have any questions or need assistance with My NSSEA, please call us at (800) 395-5550, ext. 2507 and ask to speak with a member services representative or email us at memberservices@nssea.org .
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